At ivyandhome, payments are processed through Shopify Payments. Prices are shown and charged in British pounds (GBP).
Accepted payment methods
- Credit and debit cards: Visa, Mastercard, American Express and Maestro
- Digital wallets: Apple Pay, Google Pay and Shop Pay
The payment options shown at checkout may depend on your device, browser and order. Apple Pay, for example, only appears on supported Apple devices.
Card details
Your card details are processed by our payment provider. We do not see or store your full card details.
When is my payment taken?
Your payment is processed when you place your order. If we are unable to fulfil your order, you will receive a full refund to your original payment method.
Questions about a payment?
E-mail us at info@ivyandhome.com or call +44 7480 258902 with your order number. For refunds, see our Refund Policy.
Company information
Ivyandhome
Heukelomseweg 8, 5059 AK Heukelom, Netherlands
E-mail: info@ivyandhome.com
Phone: +44 7480 258902
Support hours: every day, 09:00–17:00 UK time
We reply within 1–2 business days.